Terms of Service
These terms apply to freight hauling services and use of haulawayhaulers.com provided by Haul-Away Haulers LLC, a Montana limited liability company (“we”, “us”). By requesting or booking a haul, you agree to them.
1. Services and quotes
We provide interstate hotshot freight hauling. Quotes are based on the information you give us (route, weight, dimensions, timing) and are confirmed in writing before dispatch. If the actual shipment differs from what was quoted, we may adjust the price.
2. Freight we accept
We haul non-hazardous freight. We do not transport hazardous materials, illegal goods, or fragile freight or freight needing special handling unless we agree in writing.
3. Your responsibilities
You agree to give accurate descriptions, weights and dimensions; to package and secure freight for transport; to make sure it is ready and accessible at pickup and delivery; and to confirm you have the right to ship it.
4. Scheduling and delays
Pickup and delivery times are estimates. We are not responsible for delays caused by weather, traffic, road closures, mechanical issues, federal and state driving-hour limits, or other events outside our reasonable control.
5. Payment
Payment is due as stated on your invoice. We accept payment through Stripe and other methods we make available. Unpaid balances may be subject to reasonable late fees permitted by law, and we may hold freight for unpaid charges to the extent the law allows.
6. Cancellations
You may cancel before dispatch at no charge. After dispatch, you may be charged for time and costs already incurred, such as travel to the pickup location.
7. Cargo liability and claims
Our responsibility for loss or damage to freight is governed by the bill of lading for the haul and applicable federal and state law. Report any damage or shortage in writing as soon as possible, and within the claim period stated in the bill of lading or by law.
8. Limitation of liability
To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages, including lost profits or lost business, and our total liability for any haul will not exceed the amount provided in the bill of lading or applicable law.
9. Website
The website is provided as is and is for general information about our services. Do not misuse it or attempt to disrupt its operation.
10. Governing law
These terms are governed by the laws of the State of Montana, without regard to conflict-of-law rules, and disputes will be brought in the state or federal courts located in Montana, except where the law requires otherwise.
11. Changes
We may update these terms and will post the new version here with a new effective date. Hauls booked before a change are governed by the terms in effect when they were booked.
12. Contact
Questions about these terms: dispatch@haulawayhaulers.com. Billing questions: billing@haulawayhaulers.com.